How long does the migration take?

Simple imports can move quickly once exports are available. Larger studios with complex memberships, historical purchases, payment-provider handoffs, or multiple locations need more validation. We set the launch timeline after seeing the export quality.

What happens to my members' accounts?

Member profiles, contact info, membership types, and credit balances are mapped into ClassFlow where the source export supports it. We also plan the first-login communication so members know what to expect.

Do memberships and credits carry over?

Membership types, statuses, and credit balances are mapped during import. For billing, plans are set up in ClassFlow's Stripe integration and matched carefully so active subscriptions are represented correctly before launch.

Can I run both platforms in parallel during the switch?

A parallel period may be appropriate depending on your billing cycle, source access, and launch plan. We confirm the cutover approach after reviewing your export and processor handoff.

What if my data is messy or incomplete?

We review missing fields and invalid rows before setting the import plan. Some incomplete records can be imported safely, while others may need cleanup or an explicit default. The validation report defines what must be resolved before launch.

Does migration cost extra?

Migration planning and standard CSV import support are included. Source-vendor export fees, processor token migration, custom transformation work, or data-access charges may be separate.

My platform isn't listed - can you still migrate me?

Possibly. Send a representative export to info@classflow.studio for a format review. We will confirm which records and fields can be imported before setting scope or timing.

Can I try ClassFlow before committing to a full migration?

You can create a studio workspace, explore the platform, and set up test workflows before scheduling a production migration. Current agreement, billing, and migration terms are confirmed in writing before launch.

Guided migration

Move to ClassFlow without breaking momentum.

We handle the messy part: exports, imports, billing setup, scheduling cleanup, and launch sequencing. The goal is a cleaner switch for your team and a cleaner experience for your members.

Start your studio See all features

Guided Migration

Import planning and launch support are included

Low-Disruption Launch

Member communication and schedule timing are planned before go-live

Clean Handoff

Exports, imports, billing setup, and checks happen in a clear sequence

A switch planned in three clear steps.

A clear import plan, validation pass, and launch checklist keep the switch manageable for staff and members.

Export Your Data

Pull the most complete member, membership, purchase, and schedule exports your current provider makes available. Vendor access and report names can change.

Import Your Data

Review the source files with ClassFlow, confirm the supported mapping, and validate a staged import. Required cleanup depends on the columns, data quality, and payment-provider handoff.

Go Live

Reconcile record counts and balances, test critical staff and member workflows, communicate the cutover, and launch against an agreed checklist.

Migration scope

What transfers, and what needs a decision.

We map the source export first, then confirm what can import and what needs review.

Member profiles & contact info

Memberships & plan types

Credit balances

Mapped where source provenance is clear; otherwise reconciled manually

Emergency contacts

Depends on source export fields

Tags & segments

Mapped after source review

Attendance history

Payment methods

Requires processor migration or secure member re-entry

Class schedules

We help you recreate them in ClassFlow

Old marketing email history

Marketplace listings

Source files

Export guides for the systems studios leave behind.

A starting checklist for gathering source files. Vendor menus and export access can change, so confirm the current path in your account or with vendor support.

Moving from Mindbody

1
Log in to your Mindbody owner account and go to Reports.
2
Run the "Client Index" report - export all clients as CSV.
3
Run "Revenue by Service Category" to capture membership details.
4
Review both CSVs with the ClassFlow team so the import mapping and validation scope can be confirmed.

Questions

Migration FAQ

Common questions about switching to ClassFlow.

See the fit

See whether ClassFlow fits before your next schedule cycle.

Migration planning and a product demo focused on your booking, lead follow-up, class operations, and member experience.

Start your studio Book a call

Booking + app

CRM + AI follow-up

Payments + reporting

Before you switch

ClassFlow vs Mindbody

Detailed feature and pricing comparison

Mindbody Alternative

Compare workflow fit, pricing structure, and migration scope

Pricing

Full Platform and Connect products -- $399 per studio monthly